All patches are handled with love and packaged with care. When we ship them out every little detail is considered and will look fabulous.
Items are shipped first class via the us postal service from Encinitas, California. They usually ship out on Mondays. I wish I could ship out everyday, but my crew are super busy being super creative.
Please make sure your address is correct. I'm not responsible for shipping to a wrong address.
Please let me know if you would like to send some patches directly to someone as a gift and I would be stoked to include a custom note for you.
If you need something to be rush shipped in the US, contact me and we can arrange an extra fee for that to happen. It's not too much more expensive in the US to send things quicker, but first class mail usually doesn't take much longer than a week outside of the holiday season.
*please note* if you are in California state you will be charged the standard statewide 7.5% sales tax rate when you checkl.
International customers: You may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges for customs clearance must be paid by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Items are shipped first class and have NO tracking number. If you would like a tracking method, the item will have to be shipped Express mail, which costs more. Please message me after you buy your item if you want it to be shipped this way, and I will invoice you for the extra shipping cost.
I do not accept returns unless you receive the wrong item or if you receive an item damaged.